A practical path
from here.
Choose a useful starting point
Begin with a task or decision your people want to improve. Explore AI readiness, opportunity prioritisation and business value before committing to a solution. The result is a clearer starting point for a pilot and a record of what still needs to be confirmed.
Design how people and AI work together
Use the Agent and Workflow Designer to describe purpose, tools, data access and escalation. Use Citizen AI Development Setup to establish intake, support and risk-based pathways for business users. The generated artefacts support design and review; deployment is a separate activity.
Prepare for adoption, not just delivery
Build plans for stakeholder engagement, training and meaningful usage. Define who owns each change and how your team will assess outcomes. Connect adoption work to governance, cost management and your wider AI operating model.